Privacy Policy

Who I am

BCW Landscape Design, trading as BCW Garden Design & Maintenance, is a one-person garden design and care business serving Melbourne's eastern suburbs. This policy explains how I collect, use and protect your personal information, in line with the Australian Privacy Principles.

What I collect

When you contact me through a form on this site, request a quote, or get in touch by email, I may collect:

• Your name
• Your email address and phone number
• Your address or suburb
• Any details you choose to include about your garden or enquiry

How I use it

I use your information only to:

• Respond to your enquiry and provide a quote
• Carry out and schedule the work you've asked about
• Keep in touch about your garden and my services
• Improve this website and the service I provide

How I store it

Enquiries submitted through this website are delivered to me by email through a third-party form service, and stored in my email and records. I take reasonable steps to keep your information secure and only keep it for as long as I need it.

Sharing your information

I do not sell your personal information. I may share it with trusted service providers who help me run the business (for example, email, form and website hosting providers), and only as needed to provide my service to you, or where required by law.

Cookies and analytics

This site may use basic cookies and analytics to understand how visitors use the site so I can improve it. You can control or block cookies through your browser settings.

Your rights

You can ask me to access, correct or delete the personal information I hold about you, or ask a question about how I handle it. Just get in touch using the details below and I'll help.

Contact me

If you have any questions about this policy or your information, email me at bcwlandscapedesign@gmail.com.

Changes to this policy

I may update this policy from time to time. The current version was last updated on 19 June 2026.